The Strauss Agency Pty Ltd, 49 Cottesloe Drive, Kewarra Beach, QLD, 4879 (“TSA Events”) is an agency which provides marketing and communication services, association, congress management, meetings and event services, digital and consulting to its clients (the “Client”).

This Privacy Policy sets out how TSA Events processes and protects any information collected through this website (TSA Events acting as data controller) and during our Clients’ projects (TSA Events acting as data processor).

It is TSA Events utmost concern to constantly improve its services in order to best meet the needs of its Clients. To this end, TSA Events may collect and store certain information, including personal data of people like you. TSA Events takes the protection of your personal data very seriously in all of its business processes. This Privacy Policy is meant to help you understand how data are collected, processed and stored to meet legal requirements and TSA Events’ data protection standards.

By providing personal data to TSA Events, you agree to have read this privacy policy and agree to abide by any obligations contained therein, as it may be amended from time to time.

1. Scope of this Privacy Policy
This Privacy Policy applies to all services offered by TSA Events.

This Privacy Policy does not apply to services offered by other companies or individuals. This Privacy Policy does not cover the information practices of other companies and organisations that advertise TSA Events services or any third party operating any website to which the TSA Events website or other digital asset may contain a link.

2. Data collected and method of collection
TSA Events collects general and personal data concerning you from:

• you when you provide your details to TSA Events;
• its Clients (in such cases, Client must ensure that it is entitled to disclose such data and that you are aware of the various matters detailed in this Privacy Policy);
• participants at Client’s meetings and events organised by TSA Events;
• users of TSA Events’ or Client’s websites; and third parties (such as online service providers or single sign-on authorities).

Following the reception of the data, an electronic profile is created in TSA Events tools for each person or entity (the “Contact Profile”).

The Contact Profile may contain but is not limited to:

• name;
• gender;
• date of birth;
• address;
• phone numbers;
• email addresses;
• nationality
• physical location data during an event
• food or allergies preferences
• emergency contact information
• organisation or company of employment and/or job title;
• field of activity and/or interest;
• credit card references/numbers;
• travel destinations;
• travel schedules;
• travel preferences;
• accommodation preferences;
• other communicated preferences;
• passport;
• visa details and
• additional information as requested by Clients on events.

TSA Events may process sensitive personal data based on a specific and explicit additional consent of data subjects.

By attending an event, individual authorises, free of charge and without consideration of any kind whatsoever, that any image and sound recording made in connection with the event, by video and/or audio recording, and/or photograph on which it appears, may be used, reproduced, modified and broadcast on any medium known or unknown to date and in particular on social networks or its Sites, by TSA Events within the meaning of the regulations in force, or their partners, for the duration of exploitation of the video and/or audio recordings, and/or photographs.

3. Purpose of data collection
TSA Events uses the data collected to provide, maintain, protect and improve the overall quality of its services. Data collection is also meant to protect TSA Events and its users. TSA Events does not collect more data than is necessary to fulfil such purposes.

In addition to creating Contact Profiles, TSA Events uses your data for the following purposes and for which you give your consent:

• Bookings: The Contact Profiles are stored in a database as a reference document to be consulted each time a booking is to be made. When a booking is made, TSA Events creates a booking code that contains all of the personal data along with the booking information that is needed to fulfil your request and to fulfil regulatory requirements for certain destinations. To make bookings, TSA Events might need to transfer personal data to various third-party travel suppliers (such as airlines, hotels, car rental companies, online booking tool companies, safety and security tracking providers and computer booking systems) within your home country or in another country where you may be travelling and often also to government bodies for certain destinations. 

• Travel reports consolidation: At the request of a Client, TSA Events, or a third party may prepare information reports that summarise and analyse the expenditures per destination, per travel supplier, etc. Such reports, which may include certain personal data from your Contact Profile, are then submitted to the requesting Client.

• Compliance with travel policy: At the request of a Client, TSA Events may report on your compliance with the event compliance policy, budget compliance policy or travel policy of such Client and identify any exceptions to the compliance.

• New products and services: With the goal of improving services and based on the data given to TSA Events, TSA Events may send you additional information related to your current or future event(s) and/or trip(s). An example might be a list of restaurants near a specific hotel in the destination city or parking facilities at the departure airport.

• Promotion and marketing: TSA Events may use your data for promotion and marketing purposes for current or prospective Clients and/or third parties in TSA Events industry. TSA Events may use the data to analyse trends in order to propose other services to its Clients, such as new events or other services.

• Statistical analysis related to websites: TSA Events, or third parties instructed by TSA Events, evaluate this data purely for statistical purposes and only in an anonymised form, in order to optimize TSA Events’ website and increase user-friendliness, efficiency and safety. TSA Events may in particular use technical data to measure the success of TSA Events marketing campaigns, compile statistics about TSA Events website usage and response rates, and use aggregated personal data calculate the percentage of TSA Events users who have a particular telephone area code.

4. Duration of storage
General and personal data will be kept by TSA Events no longer than necessary for the execution of the purposes aforementioned. TSA Events will retain general and personal data during a maximum period of five years if no specific legal requirement.

You may cancel/delete your TSA Events account by sending an email to our Data Protection Officer via: events@tsaevents.com.au 

5. Location of storage and controller of data base
The Contact Profiles that TSA Events maintains are stored in cloud-based central databases at third-party providers’ location in Australia. Third-party providers have signed our dedicated data protection clauses.

Any transfer of your Data outside the European Economic Area shall only take place with suitable safeguards in place, such as contractual terms in compliance with applicable data protection laws and regulations.

You may have further information on the above by sending an email to our Data Protection Officer: events@tsaevents.com.au

6. Your duties
You must ensure that the data you provide us with are:

• correct;
• accurate;
• current;
• truthful; and
• compliant with any applicable laws.

In particular, since TSA Events will mainly use email communications with you, you are required to notify us of any modification of your email address.

TSA Events is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. TSA Events does not target the digital asset to children less than fourteen (14) years of age or knowingly collect information from children for the purpose of selling products or services.

7. Transfer and communication of data

7.1 In general
TSA Events is an Australian based company who manage events and projects world-wide. Your personal data may therefore be transferred to and outside of Australia, including in countries whose data protection laws may be different from those in your country of residence.

• Transfer to third-parties: TSA Events works with certain third parties to obtain support services in connection with travels, meetings and events services and/or other TSA Events services to its Clients, such as emergency online booking services, hotel booking services, ground transportation requirements or airline ticket issuance, badge provider and, in some cases, personal data will be shared with these third parties in order to pursue TSA Events’ mission and goals. TSA Events may also transfer personal data to third parties at the request of its Clients. For example, to sponsors and exhibitors or to other third parties for data consolidation or tracking services to generate statistics. During events or congresses, sponsors or exhibitors may scan participants or delegates’ badges with the consent of the latter. If you do not wish your personal data to be passed on to them, please let them know by not scanning your badge. Therefore, collection and use of the personal data is governed by each sponsor or exhibitor’s privacy policy. TSA Events may transfer your data to third parties for promotion and marketing purposes as outlined under 3e) above. TSA Events may also transfer your data to a third-party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of TSA Events' business, assets or stock (including in connection with any bankruptcy or similar proceedings). Prior to a transfer, third parties (except for travel suppliers and authorised transfers such as within the EU) are required to sign a data processing agreement with TSA Events that requires them to follow the applicable data protection laws.

As part of its activities, TSA Events works with a certain number of recurring partners who process personal data on our behalf for specific purposes:

• Badge provider
• Event management platforms
• Hospitality
• Mobile event application

This list is not exhaustive and can be updated from time to time. We invite you to regularly consult this list to keep up to date with any changes.

TSA Events is using Microsoft Office 365 and Centium Events Air to store data.

• Regulatory transfers: TSA Events may be required by law to transfer data to governments and regulatory and/or supervisory authorities.

While attending an event organised by TSA Events on behalf of one of its Clients, your data will be collected on instructions of our Client, the data controller, and transferred to TSA Events acting as data processor for project management purposes.

8. Security and organisational measures
To ensure the safety of your data on TSA Events’ website and systems, TSA Events has implemented appropriate technical, contractual, administrative, physical and organisational measures to protect your personal data from loss, destruction, unauthorised access, accidental or unlawful disclosure and manipulation. These measures are subject to continuous development in accordance with technological progress and are periodically reviewed to comply with all applicable privacy laws.

Only authorised TSA Events staff, third-party companies’ (i.e. service providers) staff or our Clients' authorised staff (who have contractually agreed to keep all information secure) have access to your personal data. All TSA Events staff who have access to your personal data are required to adhere to the staff confidentiality regulations and all third-party employees who have access to your personal data have signed non-disclosure agreements. In addition, data transfer agreements are in place with third-party companies that have access to your personal data to make sure these data remain secure.

9. Your rights
In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability, unless TSA Events has to keep these data for legitimate business or legal purposes. For more information, you should contact the Data Protection Officer at the above-mentioned e-mail address. Moreover, you have a right to lodge a complaint with a supervisory authority.

To contact TSA Events with questions or issues about TSA Events’ data processing, you should contact the Data Protection Officer at the following e-mail address: events@tsaevents.com.au

By contacting the Data Protection Officer at the above-mentioned e-mail address, you may opt-out from receiving future electronic marketing messages from TSA Events and request that we not share your personal data with unaffiliated third parties for their marketing purposes. TSA Events will try to comply with your request(s) as soon as reasonably practicable.

Please note that if you opt-out as described above, TSA Events will not be able to remove your personal data from the databases of unaffiliated third parties with which TSA Events has already shared your personal data (i.e., to which we have already provided your personal data as of the date that we implement your opt-out request).

Please also note that if you do opt-out of receiving marketing-related messages from TSA Events, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

10. Changes
This Privacy Policy may be revised and updated by v from time to time to comply with statutory data protection and privacy laws. TSA Events will post any Policy changes on its website and, if the changes are significant, TSA Events will send a notice to the e-mail address provided in your Contact Profile.

11. Contact
If you need further assistance, please contact our Data Protection Officer via:
E-mail address: events@tsaevents.com.au
Address: 49 Cottesloe Drive, Kewarra Beach, QLD, 4879.